What is Technology Help
for Seniors?
Tech Help for Seniors ensures everyone is comfortable with the devices they want to use and helps reduce the dependency on others for help. Our experts are experienced, patient and friendly. Stay connected, pay bills, watch the latest shows, order services, use smart devices or browse the internet on the latest tablet. It's all part of VivaValet's mission to make senior living easier and with a touch of joy.
Different Tech Help Services Available for Seniors
Device Assistance
Include smartphones, tablets, computers, e-readers, smart home devices, medical devices
Software Support
Upgrades, installations and setups
Troubleshooting
Include smartphones, tablets, computers, e-readers, smart home devices, medical devices
Internet, WiFi and TV Streaming Services
Comcast, Direct TV, Netflix, Hulu
Digital Literacy
Include basic computer skills, applications, navigating the internet, and using digital services like online shopping, and streaming services
Setting up Accessibility Features
Include smartphones, tablets, computers, e-readers, smart home devices, medical devices
Service Areas with Technology Help for Seniors
We are currently operating in the following Chicago metropolitan areas and counties.
• DuPage County
• Kane County
• Lake County
• Cook County (North)
What Are the Different Types of Senior Tech Support?
Companies offer various tech support options for seniors.
1. Phone Support
Phone support delivers quick solutions but isn't ideal for complex issues.
2. Email Support
Email support works well for non-urgent matters but often involves slow response times.
3. Remote Support
Remote support lets technicians access devices online to resolve problems efficiently but requires great patience from the user.
4. In-Person Support
In-Person Installations and Troubleshooting: offered by a handful of companies, based on their availability for their products only.
Shortcomings: All of these methods except in-person support, are only focused on fixing a problem with one product or service, while tech can be interdependent. They can be time-consuming and ineffective for customers with visual or auditory impairment AND they do not offer ongoing training or tutoring.
What Senior Tech Support
Help Does VivaValet Offer?
VivaValet offers the first in-person, face-to-face personalized support. A hands-on approach where experts visit the user's location for assistance with any tech issue. (This is what we do BEST!)
VivaValet, we provide In-Person Home tech support for seniors with experienced and compassionate field techs. Learning technology is easier with in-person instruction. Our one-on-one sessions offer clear and patient guidance on all the technology topics that are required. We provide 1-hour training and education in person for personalized learning.
Benefits of Getting Tech Support for
Seniors Through VivaValet
At VivaValet, we get it—everyone has unique needs, even with technology. Everyone has different levels of tech know-how. Our experts are trained to engage support at any level. Here’s why tech support for seniors with us is a smart move:
Personalized Assistance from Experienced Field Techs
Our services are personalized to meet the needs of seniors, providing a tailored and effective tech support experience for all tech issues that go beyond troubleshooting and fixing to mastery.
Resolve Issues with Ease and Gain Peace of Mind
Seniors receive reliable solutions and knowledge from experienced technicians that ensure the problem is overcome all with a touch of joy because we love what we do.
Maintain Independence & Stay Connected
Enhanced communication, easier access to information, order online safely, watch the latest entertainment, use the latest medical wearables and improve quality of life.
Improve Online Safety and Recognize Scams
At VivaValet, we prioritize your safety. Receive coaching on privacy and security and how to recognize the latest scams.
How does the booking work?
1
Sign-up
Visit our website for easy sign up
2
Schedule
Select and schedule a service
3
Confirm
Review your booking details and service price
4
Receive
Enjoy your service from our professional service partners
5
Review
Give feedback. We release payment to service partner
Why Choose VivaValet?
We know seniors are the wisest among us and far more capable than we can understand. We’re proud of our approach, we are the helpful sidekick to a superstar of life. Each with its unique learning style and needs.
Verified Professional
Our team consists of seasoned pros who value teaching seniors. We carefully select service partners with a thorough vetting process, ensuring they are qualified through background checks, skills validation, and performance check-ins.
Quality-Tested Support
VivaValet is designed specifically for the empowerment of seniors through carefully vetting services. All providers must go through training to ensure our customers are treated better than everyone else.
Service with Understanding
VivaValet is designed specifically for the empowerment of seniors through carefully vetting services. All providers must go through training to ensure our customers are treated better than everyone else.
Accessible & Tailored to Your Needs
Our personalized approach ensures that you receive solutions that are specifically tailored to address your individual technical challenges, making your experience seamless and effective.
Find Reliable Technology Help for
Seniors Near You
At VivaValet, we simplify technology for seniors, turning it into a fun and accessible experience. Our supportive team empowers seniors to stay connected, manage tasks, and effortlessly navigate the digital world. Interested in discovering how we can enhance their tech journey at home? Reach out to us today.
Let’s hear from our customers!
"I just don't know how I could have gotten home from my eye surgery without my ride with VivaValet. You always answer, you always call me back, and you always know my name when I am calling."
Clarke
76 Years Living
"Dan was fantastic with helping me get a few things done around my condo and painting my office. VivaValet is an excellent company to work with!"
Sherry
58 Years Living
"It was just great! He moved the seat back and recline it a bit for my comfort. He stayed with me as I got up the stairs to my house. Overall, a wonderful experience. I will be calling you again!"
Margaret
73 Years Living
FAQs
(Frequently Asked Question)
Pricing varies by location. In the greater Chicago area, our tech help services cost $120 for 1-hour senior tech help. Add-ons for new device consultation are available. For detailed jobs or extra items, you can set recurring bookings. Additional or specialized parts will be confirmed and billed on site.
Our tech help covers smartphones, laptops, tablets, computers, smart TVs, e-readers, smart home devices, medical devices, WiFi, printers, and wearables.
Technology is always evolving, and our support continues beyond the initial session. You can choose our recurring service for weekly, biweekly, or monthly support with the same expert.
VivaValet offers a range of services designed to meet the unique needs of seniors. In addition to tech support, we provide handyman services, meal delivery, and the option to hire home cleaning services to ensure a safe and comfortable living environment.
No problem. Payment is only charged 48 hours before your ride. To ensure a full refund please see our cancellation policy
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